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Company

A CRM that answers to a brokerage.

TAP CRM is built by TAP CRE LLC and runs TAP CRE, a commercial real estate brokerage in Detroit — its deals, its listings, its calls — every day.
Built by
TAP CRE LLC
Runs
TAP CRE, Detroit
Opening to
A first group of two to three brokerages

§ 01Why it exists

Software written where the deals are.

Commercial brokerage runs on relationships, buildings and paper. The owner who sells this year was a tenant contact three years ago; the comp in today's OM came from a deal another agent closed; the deadline that matters is buried in a purchase agreement.

TAP CRM keeps all of it on one record: the contact, the property, the deal, the comps, the listing documents and the calls. It was built inside TAP CRE, and it's the system the firm actually runs on — not a demo environment.

Now it's opening to a first group of two to three brokerages. Each is set up by the people who build the product, which is why the group is small.

§ 02How we build it

Five positions the product takes.

Each one is a rule in the software or a line in your terms, not a slogan.
  1. One record, not five tools.

    The contact, the building, the deal, the comps and the documents belong together. Re-keying the same facts into five systems is where deals pick up errors.

  2. A number has to name its source.

    A client document won't print a comp price that can't say where it came from, and a listing can't go public without a recorded agreement. We hold this website to the same standard.

  3. A person approves what goes out.

    The assistant drafts; your team decides. Nothing it writes reaches a client on its own.

  4. You can leave with your data.

    Month to month, with a full export on request and for 30 days after you go. A brokerage's book of business shouldn't be held hostage by its software.

  5. We say what it doesn't do.

    Every page lists what isn't included yet. A feature list that reads like a promise isn't worth much to a broker who has to deliver for a client.

§ 03Three names

Who's who.

TAP CRM
The software this site sells.
TAP CRE
The Detroit commercial brokerage that runs on it every day.
TAP CRE LLC
The company that builds TAP CRM.

How we handle data is on the security page.